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Bah, I’ve been robbed – continued

Bah, I’ve been robbed

Following the locking of the eBay Seller Central thread concerning the theft of an item of furniture :- I’ll continue to post updates here.

Here’s the original post :-

Hi all , could do with some advice, firstly I’d like to say that I’m not new to selling on eBay I’ve been selling on eBay for around 10 years but this is a first for me.

I sold two items of furniture, a table and a bench, on my personal account and both buyers arranged to collect them last Friday at different times from a storage facility where I’d kept them.

Buyer 1 – the bench, turned up an hour and a half late at 1pm which was the same time as buyer 2 – the table.

Buyer 1 inspects her item,l says how nice it is and I help her put it in her car. She says goodbye and goes to get in her car. At this point I remind her that she hasn’t paid. The item isn’t particularly expensive – £50
Buyer 1, at this point says she has paid, in-fact, she says, she paid through paypal within 5 minutes of winning the auction the night before and also sent me a message to inform me of this. I tell her she hasn’t paid, both items were listed
as payment on collection although I had checked that morning to make sure neither had ” in-advertantly ” paid via pay-pal, they hadn’t.

Buyer 1 starts to get shirty telling me there’s nothing she can do as she ” feels ” she’s paid. At this point the piece of furniture is in the boot of her car.

Buyer 2 ( a couple ) are listening to all this and it’s beginning to get awkward, I get the feeling that they think I’m trying to pull a fast one. I apologise to them and ask buyer 1 to give me a couple of minutes while I get the table for buyer 2.

I go back inside the storage facility, it takes me less than 2 minutes to get the table, I come back out and buyer 1 has driven off with the bench.

Buyer 2 ( the couple ) look at me open mouthed. They apologise and say ” We’re really sorry, she’s just stolen that hasn’t she ?, she said to us that she couldn’t wait all day and that she was leaving ” I assure them it wasn’t their
fault and explain to them that, in-fact she was an hour and a half late so waiting two more minutes wouldn’t have been so terrible.

Anyway, I give buyer 2 their table and they leave. I ring buyer 1 on her mobile and get her answerphone ( surprise ) so leave a message telling her to return my item. She calls back a couple of minutes later and tells me that
she ” feels ” as though she has paid therefore it isn’t theft ! I tell her it is theft and she can feel what she wants but unless I feel some money I’m calling the police. She hangs up.

I call several more times – no reply

So, feeling rather stupid I go home, log into paypal and, of course, no payment. To make doubly sure I ring eBay to check and they tell me no payment was ever initiated for this item. I ring Paypal who tell me that no payments are pending.
TBH I knew what the outcome of these two calls would be I just wanted to make sure I hadn’t missed something.

At this point, I apparantly made a mistake, I sent the buyer an invoice. I hadn’t sent one earlier, I’d used the contact buyer option to send the collection address and my tel number, the buyer had contacted me by text rather than messaging which didn’t seem unusual and has happened many times with collection items over the last 10 years.

I leave it a couple of hours, I tried to call a few more times and then I ring the police non-emergency number to report a theft. They are most sympathetic and tell me an officer will call the buyer to find out what is going on.

Later that evening a police officer rings me to tell me it isn’t a police matter it’s a civil debt, I point out that this woman has stolen my property without attempting to pay, he says ” listen buddy, you haven’t got a leg to stand on, you sent an invoice so you’ve agreed she has time to pay “

Apparantly, according to PC Dim, as soon as I ask her to pay it becomes a civil matter. I tell PC Dim I’m off down to Tesco in the morning for a new TV and when I get to the till and am asked to pay,I’ll just walk out with it and they can sue me for it as I won’t be breaking the law. He says ” that’s just hyperthetical “

So, I have the buyer’s name and address and tel number. The address checks out, she runs a business from there and it’s about 20 miles from me. I could go round there but I’m a big guy and no shrinking violet and I think if I do that I’ll be having my sunday lunch in the cop shop.

I also have 2 witnesses who will give evidence that she drove off with the item ( they emailed me later in the day to find out what happened and said they would ) I also have CCTV footage of her arriving, me loading the item into the car, and her driving off.

I’m left with one course of action I think, small claims, unless one of you guys can come up with a better idea. Also if anyone has a good letter before action I could borrow I’d appreciate it.

Apologies for the long rant I just wanted to get everything in.

My down-fall seems to have been turning my back on someone for 2 minutes. Very sad really

The thread following this story gained over 73,000 views and over 1200 comments before being locked by eBay citing ” behaviour in contradiction of Community Guidelines “

Here’s the now locked thread on eBay Seller Central :-

http://community.ebay.co.uk/topic/Seller-Central/Bah-Ive-Robbed/1700035502

An epic thread which truly took me by surprise. I had a lot of helpful comments and the thread continued into the 14 day period after which I gave my buyer 14 days to pay in a Letter Before Action.

I am now almost at the stage of issuing an online money claim and will post updates.

Thanks.

Ebay Man and Van Courier Service Cheshire to Scotland Glasgow Edinburgh Dumfries Borders

Whether it’s a wardrobe, sofa, table or three piece suite we can collect and deliver it with minimum fuss.
getmystuff.net is part of a national home removal company and often have empty space in vans travelling to and from Cheshire.

We also operate a regular, one man,  Transit van delivery service between the North West of England and Scotland. We can group your purchase with others going to Scotland to save you money.

Your seller needs it collecting quickly but you don’t mind waiting for delivery – NO PROBLEM  – we’ll collect it and store it in our warehouse until the next delivery.

Your buyer won’t wrap the item – NO PROBLEM – our vans are equipped with transit blankets and securing straps, after all, we carry out house removals every day of the week and are experts in transporting furniture.

We’ll even contact your seller to work out a suitable collection time so you don’t have to act as a go between.

We carry out many collections and deliveries of ebay items such as sofas, suites, wardrobes, tables etc. and have been doing so for many years.

As eBay sellers ourselves we understand the unique problems that can arise when organising eBay collections and deliveries and we can solve them.

….. and unlike many other companies offering these services …. we actually turn up an do what we say we’ll do …. we’ve never missed a collection or delivery – ever.
 Call us on 01925 497477

www.getmystuff.net

Cheshire to Scotand eBay Courier Service

Ebay Collection and Delivery Cheshire to Scotland Dumfries Borders Glasgow Edinburgh

 

 

Glasgow Courier Scotland Courier Man and Van Service Cheshire to Scotland Courier to Edingburgh

Whether it’s a wardrobe, sofa, table or three piece suite we can collect and deliver it with minimum fuss.
www.getmystuff.net is part of a national home removal company and often have empty space in vans travelling to and from Cheshire.

We also operate a regular, one man,  Transit van delivery service between the North West of England and Scotland. We can group your purchase with others going to Scotland to save you money.

Your buyer needs it collecting quickly but you don’t mind waiting for delivery – NO PROBLEM  – we’ll collect it and store it in our warehouse until the next delivery.

Your buyer won’t wrap the item – NO PROBLEM – our vans are equipped with transit blankets and securing straps, after all, we carry out house removals every day of the week and are experts in transporting furniture.

We’ll even contact your seller to work out a suitable collection time so you don’t have to act as a go between.

We carry out many collections and deliveries of ebay items such as sofas, suites, wardrobes, tables etc. and have been doing so for many years.

As eBay sellers ourselves we understand the unique problems that can arise when organising eBay collections and deliveries and we can solve them.

….. and unlike many other companies offering these services …. we actually turn up an do what we say we’ll do …. we’ve never missed a collection or delivery – ever.

 If you require any of these or other items collecting we’ll be happy to arrange a listing through ebay

www.getmystuff.net

www.zebraremovals.co.uk

 

Liverpool Man and Van Liverpool House Removal Liverpool National and Local House Removal

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Liverpool Man and Van Liverpool House Removals

At Liverpool Man and Van We provide an alternative service to you hiring a van in Liverpool  yourself.  We’ll provide a van with either one, two, or three men.  We charge by the hour which mens you only pay for the time you actually need for your house removal in Liverpool.

Why pay to hire a van in Liverpool  for the whole day  when we can carry out the work in 4 hours. While we’re on the subject of work, you don’t really want to carry all those heavy boxes do you? Let us take care it for you.

We are, essentially, a budget house removal company in Liverpool  providing a level of service on a par with big removal companies but a price comparable to a small man and van operation in Liverpool.

www.liverpool-manandvan.co.uk

Liverpool Man and Van Service

Ebay Man and Van Courier Cheshire to Scotland Glasgow Edinburgh Dumfries Borders

Whether it’s a wardrobe, sofa, table or three piece suite we can collect and deliver it with minimum fuss.
getmystuff.net is part of a national home removal company and often have empty space in vans travelling to and from Cheshire.

We also operate a regular, one man,  Transit van delivery service between the North West of England and Scotland. We can group your purchase with others going to Scotland to save you money.

Your buyer needs it collecting quickly but you don’t mind waiting for delivery – NO PROBLEM  – we’ll collect it and store it in our warehouse until the next delivery.

Your buyer won’t wrap the item – NO PROBLEM – our vans are equipped with transit blankets and securing straps, after all, we carry out house removals every day of the week and are experts in transporting furniture.

We’ll even contact your seller to work out a suitable collection time so you don’t have to act as a go between.

We carry out many collections and deliveries of ebay items such as sofas, suites, wardrobes, tables etc. and have been doing so for many years.

As eBay sellers ourselves we understand the unique problems that can arise when organising eBay collections and deliveries and we can solve them.

….. and unlike many other companies offering these services …. we actually turn up an do what we say we’ll do …. we’ve never missed a collection or delivery – ever.

 If you require any of these or other items collecting we’ll be happy to arrange a listing through ebay
 

If you have any queries  call on 0845 2340765 .

www.getmystuff.net

 eBay courier Cheshire to Scotland

How Not To Get On Page One Of Google

This is how not to get your website onto page 1 of Google. Please do not watch if easily offended it contains a lot of sweraing :-

Page 1 Of Google